Xtend Voice Logger is a computer based voice logging device that works with multiple audio channels as well as analog and digital telephone lines. All telephone conversations are stored on the computer and can be accessed from the LAN or via the Internet using a web browser. Advanced reports, searching on call details and live monitoring capability enable 24/7 access to call information in our latest version 3.0 Voice Logger.
Business advantages of voice logging include improved customer service, maintainance of mandatory records, reduction in customer disputes and implementation of quality assurance.
More information is available
here...