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AWARDED the
"Best Innovative Products"
Xtend IT Kerala Award 2000

Xtend has been awarded the "Best Innovative Products" Award for "Xtend IVR", " Xtend SMS" and " Xtend FCT" at IT Kerala 2000.

products

Voice Logger

Xtend Voice Logger brings you the most advanced and full-featured voice recording solution to assure best-in-class customer service over phone. Maintain daily reports of complete call logs and analyse the recorded audio to achieve higher quality and productivity in your firm.

Xtend Voice Logger

Call Center Solutions

Call Center Solutions


Enhance your call center management capabilities with automated answering, intelligent routing, queuing of calls and auto-callback for increased efficiency and agent productivity. Implementation ensures higher productivity, operational efficiency and better process management.

Interactive Voice Response System

Interactive Voice Response System


Optimise call operations and deliver effective customer service with the use of Xtend IVR in your organisation. Our application is the simplest and the most flexible approach to develop an IVR system that delivers real-time information to customers on-demand.

Outbound Dialer

Outbound Dialing System


Promote your products/services through our automated campaigning system powered with advanced features to reach out to thousands of people within few moments. Trim down the call cost and increase productivity in the organisation with the implementation of Xtend OBD.

Call Billing System

Call Billing System


Full-fledged call accounting and expense management system integrated with voice logging for a single channel. Supports recording of incoming and outgoing calls of a single line. The Billing Software Solution helps to identify cost incurred on calls and continuous evaluation helps to optimise telecom utilisation.