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Support Page

Our main goal is customer satisfaction and we put our best efforts to deliver excellent service to our customers. Whether it is to choose the most cost-effective and affordable voice logging solution or you need to know about the port upgradation or integration of our IVR development toolkit with the voice cards, we will support you to get the right answer.

Xtend has extensive help services available for customers. In some cases, where issues need to be resolved over the phone or you want to speak to the related department personnel we provide the contact details to you. Our product support pages are packed with information to help you learn to use Xtend products and resolve issues.

Click on the Xtend product below to visit its product support page or fill up the Online Customer Support Form given below. Each product support page contains FAQs, Knowledge Base comprising of technical manuals, e-mail/phone contact details and much more for further assistance.

Product Support

Support Page for Xtend Voice Logger Support Page for Xtend IVR Support Page for Xtend Outbound Dialer
Support Page for Xtend Call Center Support Page for Xtend Call Billing
Xtend Remote Support
Download Xtend Remote Support
1.8 MB
To get remote assistance from our Technical Support team, download the TeamViewer setup file and install it on your system.

We provide excellent support service to our customers and this helps us to bring our clients more closer to us. If you are facing any problem while installation or configuration, our dedicated support team will help you resolving the issue.

For technical assistance dial +91-484-3066099 or send an e-mail to

Our technical assistance number (+91-484-3066099) is currently not available due to a technical issue. Kindly contact the following support numbers for technical assistance or send an e-mail to

Voice Logger Support : +91-9388746081
IVR Support : +91-9020082096
Call Center Support : +91-9020384066

Office Hours

9.30 am to 7.30 pm (IST) Monday - Saturday.       Click here for Holiday List 2017

Holiday List 2017

Xtend Support Center would be working with reduced staff strength on the following festival holidays.

  • 26 January (Thursday) - Republic Day
  • 05 September (Tuesday) - Third Onam
  • 24 February (Friday) - Sivarathri
  • 29 September (Friday) - Mahanavami
  • 14 April (Friday) - Good Friday/Vishu
  • 30 September (Saturday)- Vijayadasmi
  • 01 May (Monday) - May Day
  • 02 October (Monday) - Gandhi Jayanthi
  • 15 August (Tuesday) - Independence Day
  • 18 October (Wednesday) - Deepavali
  • 1 September (Friday) - Bakrid*
  • 25 December (Monday) - Christmas
  • 04 September (Monday) - Thiruvonam

*Subject to change depending on the sighting of the moon.


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