Organizations can utilize the Xtend IVR system to automate polls and surveys to gather participant's responses quickly.
Voters can call the IVR and directly caste their votes at any time.
The automated IVR provides the polling surveys with modern cost-effective approach to deliver the voter's opinion quickly.
Unlike other applications, here, the user inputs are registered in the log file, thus reducing the database overheads considerably.
The results are fetched from these log files and parsed appropriately before deriving any information.
Download the evaluation version of Xtend IVR and install the telephony application in your system.
Run the sample script from the Script Editor. Click here to refer the code.
The automated attendant will work as given below:
IVR waits for the call
Caller dials the number, IVR accepts the call and greets the user
IVR prompts the user to enter the Election ID number and the PIN number
If the entered Election ID and the PIN number is valid, IVR allows the voter to record his/her vote
If the Election ID and the PIN number is invalid, IVR plays the invalid message