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Multi-location Organisation for Inter-Office Calls
 

Let us take the example of a business organisation M/s. ABC Company Ltd. having its head office at one location and 20 branches spread all over India. Suppose these locations are connected via land lines.

The present minimum call charge to call using land line anywhere in India is Re.1/- per minute. Being an inter-office call, let us assume that the average time taken for a call is 4 minutes. Suppose 20 people from the head office make an average of 40 calls to the branches assuming that two calls are made by the head office employee to each branch.

The telephone expense of the head office for internal calls, as per the above assumption, at the end of the month shall be:

 
Cost per call = Rs. 4/- (Re.1 x 4 min. per call)
Total calls per day = 40 calls  
Total cost per day = Rs. 160/- (Rs.4 x 40 calls)
Total cost per month = Rs. 4000/- (Rs.160 x 25 working days)
 
Similarly, the branches will interact each other for the business purpose. Plus, they will also call the head office for their needs. So, taking into consideration the same cost at the branches, the total cost incurred by ABC Company Ltd. for telecommunication will amount to Rs. 80000 (Rs.4000 x 20). And, remember this amount is only for inter-office calls.

ABC Company Ltd. decided to cut down its unnecessary expenses. ABC Company Ltd. decided to have technical consultancy with Xtend Technologies. Xtend FCT Marketing Department explained them about FCT.

GSM/CDMA Mobile service providers in India are charging 75 paise per minute for a call anywhere to any number in India. This is the maximum charge and if you go further into their special schemes, their charges even come down to 40 paise per minute. In this example, let us take it as 75 paise per minute. Since one call of ABC Company Ltd. lasts 4 minutes, cost per call is Rs. 3/- (Re 0.75 x 4).
 
Total calls per day (by H.O. to branches) = 40
Total cost per day (Head Office only) = Rs. 120/- (Rs.3 x 40)
Total cost per month (Head Office only) = Rs. 3000/- (Rs.120 x 25)
 

Head Office alone saves Rs.1000/- per month. Taking into account, the branches' savings, the total savings for the company is Rs. 20000.

Other than the savings, there are other advantages too. Since the FCT is connected to the EPABX system, any call originating through FCT can be directed to the right person. Instead of FCT, if a mobile is used, it has to be carried to the person to whom the call is each time.

Note: In a special scheme of CDMA Mobile service providers, it is free (no charge) to call from one mobile to another of the same provider anywhere in India. Then, the savings is 100%!

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